COMPLIMENT/COMPLAINT PROCEDURE

All of our customers and students are very important to us. So that we can resolve any problems that arise in a rapid and effective manner, the following grievance procedure has been put in place

1. If you have a concern, you may speak with any of our phone representatives at 866-892-2765.
2. If your issue cannot be resolved through these means, you may file a written complaint within 30 days of finishing your course to Jason Childress via email at [email protected]. Please allow 48 hours to respond to your complaint
3. Should the problem still persist, you may contact the Better Business Bureau servicing Georgia (where the Institute resides): 503 Oak Place, Suite 590 Atlanta, GA 30349 www.bbb.org e-mail: [email protected] Phone: (404) 766-0875 Fax: (404) 768-1085
4. In the event you are not fully satisfied with the decision of the institution, you may contact the Non-Public Postsecondary Education Commission within 30 days of your initial complaint with MMI:2082 East Exchange Place Suite 220 Tucker, GA 30084 (770)414-3300 https://gnpec.georgia.gov/studentresources/complaints-against-institution