2 CEUs Approved by AAPC, MMI, ARHCP
Webinar Objectives
Skills fro Success in the Front Office
The Key to the Office-Customer Service
Typical Front Office Duties
Medical Office Protocol
Customer service
Physician and Patient Relations
Compliance, Privacy and Confidentiality
Risk Management, Fraud and Abuse
Scheduling
Insurance
Revenue and Receivables
The Revenue Cycle
Organization and Time Management
Target audience for this program would be:
Anyone that checks patients in/out
Front staff
Billers
Office Managers
Team Leads
Administrators
HR Staff
Medical Records Staff
Cross-Trained Team Members
Appointment Staff
Insurance Verification Staff
Registration Staff
Distributors may purchase multiple copies of packages to distribute to learners, and follow their progress. Bulk discounts are below.
| Quantity | Price per voucher |
|---|---|
| 1+ | $0.00 |